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Garments

Fabrics

Home Textiles

Shoes

Factory Audit

Initial Production Check

During Production Check

Pre-Shipment Inspection

Samples Collection

Laboratory Testing

Container Loading Check

Customized Quality Project

Procedure

FAQ

 

 
F A Q

Q:

A:

Why need inspection service?

When western companies do business in China, the product is often low-cost, but the quality is often a headachy problem. This can be due to several reasons including: cultural differences, differences in quality standards and quality assurance. 
 
These problems are remedied by having a third party inspection service perform your quality inspections and audits. TAIS will safeguard your interests by being your QC agent in China.

 

With TAIS representing you, you can rest assured that there will be absolutely no conflicts of interest. We pride ourselves on our integrity and service with total transparency. We believe in these values and know that they will insure a mutually beneficial and long-term relationship with you, our customer.

 

Q:

 

A:

I’m interested in the inspection services you offer. I’m aware of TAIS expertise in textile inspection. I’d like to know more about this. How should I proceed?

TAIS has devoted to the inspection service exclusively for textile products from its foundation, and now TAIS is the leading quality control service company for textile products in China. You can visit the webpage of “Inspection” and the related webpage of your interested products. You can also contact us for more information.

 

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A:

I need a Final Random Inspection, How can I require my supplier the necessary production status?

In order to protect your benefit and minimize your risk, the production status for Final Random Inspection requires the products to be 100% finished and at least 80% packed. Otherwise, some factory's maybe hide the defective products while inspection, and ship them after inspection.

 

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A:

What notice do I have to give TAIS prior to inspection?

TAIS will select an appropriate inspector with experience to suit the client and product. Before inspection, we will preview and study your documentation and/or approved samples in advance, so as to confirm any unclear things. In order to achieve this, we need to receive inspection bookings 3-4 working days before the requested inspection date.

 

TAIS will also try to accommodate client request on much shorter notice, but the earlier booking time can ensure the inspection to be conducted on your requested date.

 

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A:

How fast can we get the report? 
TAIS guarantees to issue the formal inspection report in next working day after the inspection finished. For urgent shipment, TAIS can deliver the provisional inspection report 2 hours after inspection, providing the factory has fax machines or internet in working order.

TAIS never promises to issue the formal inspection report on same day. This is because some characters or parameters could not affirmed during on-site inspection. For example, the color shading for textiles or garments must be evaluated in lightbox with standard light sources. But many factories have not standard lightbox, or have the lightbox with non-standard light sources; therefore the indeterminate samples must be taken back to TAIS for further confirming. Usually it’s too late and not suitable for working while the inspector coming back from factory.

 

Several inspection companies declare they can issue the report on same day because they neglect the correct action. This is irresponsible.

 

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What happens if the goods arrive and we find that there are quality problems despite an inspection by TAIS?
The theory of the standard sampling plans has indicated that the ideal result for random inspection can  95% in maximum meet the real status of total lot. The inspection only takes a statistical sampling of the total lot and therefore TAIS cannot guarantee 100% that the same goods were shipped, nor that the total lot size will meet the quality standards.

 

TAIS always try its best to make the inspection result accord with the actual quality status, so as to assist our clients in making decisions whether to ship product or not. In fact, TAIS has kept well reputation of its expertise and faith for the past years. However, the inspection result may be affected with falsification on purpose, or other factitious factors coming from the factory.

 

Should it be proven that TAIS staff did not notice or document defects, or safety issues during the course of construction checks or inspections we will refund the value of the inspection, in cases of proven extreme oversight up to ten times this sum.

 

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How much does it cost for your inspection?
The inspection is charged according to the workload, which is decided by order quantity, product construction, product styles, number of colours, and so on. The workload is counted based on man-day rate (8 working hours including travelling), and the inspection service quotation includes man-day rate, plus out of pocket expenses. Therefore, we always recommend you provide necessary information of your order and factory address before we give the quotation
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